Warranty

EUROGOLD PROD offers warranty certificates for each product purchased from the store, which represents proof of the purchase of high quality jewelry.

EUROGOLD PROD guarantees the quality of its products. Based on this warranty certificate, you benefit from a warranty period of 24 months from the date of purchase, for production defects discovered later and demonstrable by expertise. During the warranty period, as well as outside it, EUROGOLD PROD does not assume responsibility for problems that may occur due to mechanical factors, contact with hard surfaces, non-compliance with the instructions for use or repairs performed elsewhere than where the item was purchased.

It should be noted that gold is a soft metal, therefore if it comes in contact with hard surfaces it can be easily scratched and lose its luster.

In order to enjoy as much as possible the brilliance of the purchased jewelry, please follow our advice:

  • In order for your jewelry to shine for a long time to come, avoid wearing it while practicing various sports or household activities;
  • Avoid contact of jewelry with abrasive or chemical substances or at high temperatures;
  • Do not try to clean jewelry and stones yourself using various substances; Jewelry with stones, during sleep, can hang or deform.

We recommend removing them. Diamonds and their mounting are part of this warranty certificate as long as the provisions regarding the mode of wearing or use are observed.

Thank you for choosing the quality and design guaranteed and signed EUROGOLD PROD.